This Privacy Policy governs the manner in which Udenz Pay collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the Udenz Pay website (the “Website”) and any services offered through the Website. This Privacy Policy applies to the Website and all services provided by Udenz Pay.

1. Information We Collect

1.1. Personal Identification Information: We may collect personal identification information from you when you register an account, make a payment, or interact with our Website. This may include your name, email address, phone number, and payment details.

1.2. Non-personal Identification Information: We may collect non-personal identification information about you whenever you interact with our Website. This may include browser information, IP address, device information, and other technical details.

2. How We Use Collected Information

2.1. We may collect and use your personal information for the following purposes:

   a) To process payments: We use the information you provide to facilitate payment transactions.

   b) To improve customer service: Your information helps us respond to your customer service requests and support needs more efficiently.

   c) To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.

   d) To send periodic emails: We may use your email address to send you information and updates related to your transactions and account.

3. How We Protect Your Information

3.1. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

3.2. We use SSL encryption to protect the transmission of sensitive information.

4. Sharing Your Personal Information

4.1. We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

5. Third-Party Websites

5.1. Our Website may contain links to third-party websites or services. These external sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

6. Compliance with Laws

6.1. We will disclose your personal information if required by law or to protect our rights, comply with a court order, or respond to a lawful request from public authorities.

7. Changes to this Privacy Policy

7.1. Udenz Pay reserves the right to update or change this Privacy Policy at any time. We encourage you to review this Privacy Policy periodically.

8. Your Acceptance of these Terms

8.1. By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website.

9. Contact Us

9.1. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at support@udenz.ae.

By using Udenz Pay, you acknowledge that you have read, understood, and agreed to this Privacy Policy.