These GDPR Terms and Conditions (“Terms”) govern the compliance of Udenz Pay with the General Data Protection Regulation (GDPR) and provide information on how we collect, process, store, and protect personal data. By using the Udenz Pay website and services, you agree to comply with these Terms. Please read them carefully before using Udenz Pay.

1. Definitions

1.1. “Personal Data” refers to any information relating to an identified or identifiable natural person.

1.2. “Data Controller” refers to the entity that determines the purposes and means of processing personal data.

1.3. “Data Processor” refers to the entity that processes personal data on behalf of the Data Controller.

2. Lawfulness of Processing

2.1. Udenz Pay will only process personal data when there is a lawful basis for doing so. This includes the necessity of processing for the performance of a contract, compliance with legal obligations, consent from the data subject, protection of vital interests, or legitimate interests pursued by the Data Controller.

3. Data Collection and Use

3.1. We collect and process personal data for the purposes specified in our Privacy Policy. This includes but is not limited to facilitating payments, managing user accounts, providing customer support, and improving our services. We only collect and process personal data that is relevant and necessary for these purposes.

4. Data Minimization and Retention

4.1. We retain personal data for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law. We will not retain personal data longer than necessary or in a manner inconsistent with applicable laws and regulations.

5. Data Subject Rights

5.1. Udenz Pay respects the rights of data subjects as outlined in the GDPR. These rights include the right to access, rectify, erase, restrict processing, object to processing, data portability, and the right not to be subject to automated decision-making. To exercise these rights, data subjects may contact us as provided in Section 9.

6. Data Security

6.1. Udenz Pay implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data. We have implemented safeguards to protect against unauthorized access, loss, alteration, or destruction of personal data.

7. Data Transfers

7.1. Udenz Pay may transfer personal data to third parties located in countries outside the European Economic Area (EEA). In such cases, we will ensure that appropriate safeguards are in place to protect the personal data in accordance with applicable data protection laws.

8. Subprocessors

8.1. Udenz Pay may engage the services of subprocessors to assist in the provision of our services. We will ensure that any subprocessor we engage provides sufficient guarantees regarding the implementation of appropriate technical and organizational measures to protect personal data.

9. Contact Us

9.1. If you have any questions or concerns about our GDPR compliance or the processing of personal data, please contact us at support@udenz.ae. By using Udenz Pay, you acknowledge that you have read, understood, and agreed to these GDPR Terms and Conditions, and you consent to the processing of your personal data in accordance with these Terms and our Privacy Policy.